04/08/2016 Barbara K. Cold space once you can get inside. No ATMs outside. You have to enter the Jon Hancock building lobby to enter bank. They had a wall of ATMs inside and ropes to keep the lines orderly...yes,... (read more)
28/12/2017 Amanda W. Absolutely awful. I had a cash deposit with $6 worth of quarters. The teller, Rosalinda, would not take it. I'm annoyed because I could have just used the ATM, but instead waited in like for 5... (read more)
04/05/2018 Frank N. Extremely poor customer service. The branch manager could care less if you do business with the bank. I approached the bank twice. Once to exchange dollars for Euros. The branch manager declined... (read more)
13/02/2016 Shanti N. Lesson learned. I had a check to cash and was near the Hancock Center Chase location on a Friday, around mid-morning. The advantage of banking at Chase is multiple, convenient locations, although... (read more)
05/05/2017 Maria O. Worst customer service I have ever encountered! I have been a Chase customer for over 20 years and because of this branch specifically I no longer want to be a Chase client. Randy is a teller with... (read more)
Descriptions
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
04/08/2016
Barbara K.
Cold space once you can get inside. No ATMs outside. You have to enter the Jon Hancock building lobby to enter bank. They had a wall of ATMs inside and ropes to keep the lines orderly...yes,...
(read more)
28/12/2017
Amanda W.
Absolutely awful. I had a cash deposit with $6 worth of quarters. The teller, Rosalinda, would not take it. I'm annoyed because I could have just used the ATM, but instead waited in like for 5...
(read more)
04/05/2018
Frank N.
Extremely poor customer service. The branch manager could care less if you do business with the bank. I approached the bank twice. Once to exchange dollars for Euros. The branch manager declined...
(read more)
13/02/2016
Shanti N.
Lesson learned. I had a check to cash and was near the Hancock Center Chase location on a Friday, around mid-morning. The advantage of banking at Chase is multiple, convenient locations, although...
(read more)
05/05/2017
Maria O.
Worst customer service I have ever encountered! I have been a Chase customer for over 20 years and because of this branch specifically I no longer want to be a Chase client. Randy is a teller with...
(read more)